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How We Handle Your Privacy

We collect only what we need to run your account, process your bKash, Nagad and Rocket deposits, and keep your login secure. Everything we gather stays tied to your account operations—withdrawals, game history, support tickets—and we explain below exactly what we do with it.

Account data tied to wallet flowPayment records for bKash, Nagad, RocketDevice and session logs for login securityLive casino and slots
bdtk66 How We Handle Your Privacy
PRIVACY QUESTIONS

Reach Us About Your Data

If you want to see what personal information we hold, update a mobile number, or request account deletion, start with live chat so we can verify your identity and handle it quickly. Email works for detailed data-access requests that need a formal response. All privacy enquiries go to the same support team that handles withdrawals and account issues, so response times match our usual ticket flow.

Live Chat Open the chat bubble in the bottom corner, tell the agent you have a privacy or data-access question, and we will verify your account then walk through your request in real time.
Email Support Send your data request to our support email with your registered mobile number and account username so we can confirm it is you before releasing any personal information.
Account Settings Log in, tap the profile icon, then privacy controls to review what device sessions are active, change your password, or download a copy of your recent transaction and game history.
DATA SAFEGUARDS

How We Protect Your Information

We encrypt passwords and payment tokens at rest and in transit. Access logs track every admin query against account data. Session cookies expire after inactivity to limit hijack risk. When you close your account, we anonymize betting and game records after the legal retention window and delete personally identifiable fields like email and phone number unless a dispute or regulatory hold is active.

Encryption

All password hashes use bcrypt; payment tokens and personal identifiers are encrypted in the database with AES-256 so even a database leak would not expose plain-text credentials or bKash account numbers.

Cookie Use

We set a session cookie to keep you logged in across pages, a language-preference cookie so you do not have to pick English every visit, and an analytics cookie to count page views and popular games for internal planning only.

Data Retention

Active accounts keep full history; closed accounts retain transaction records for six months to handle chargebacks or disputes, then we strip personal fields and keep only anonymized bet stats for regulatory audits where required.

Your Rights

You can request a JSON export of your profile, payment log and game history, ask us to correct a wrong mobile number or email, or tell us to delete your account and personal data once any pending withdrawals clear.

Common Privacy Questions

We ask for your mobile number, email, date of birth and a password. When you deposit via bKash, Nagad or Rocket, we also log the transaction reference and sender account number to match the payment to your wallet balance.

We pass transaction references to the payment gateway so bKash, Nagad or Rocket can confirm the transfer. We do not sell your payment history to advertisers or share it with anyone else unless law enforcement presents a valid legal order.

Yes. Log in, go to account settings, then privacy, and download a copy of your profile, deposit log, withdrawal history and recent game rounds. If you need older records, contact support with your request.

Open live chat or email support, confirm your identity, and ask for account closure. We will process any pending withdrawals, then delete your email, phone number and login credentials within two weeks, keeping only anonymized bet records for audit purposes.

We use session cookies to keep you logged in, preference cookies for language and layout, and optional analytics cookies to see which game categories get the most traffic. You can block non-essential cookies in the banner or your browser settings.

Yes. If we make a material change—like adding a new data processor or extending retention periods—we will email you and show an alert when you log in, so you can review the update before continuing to use the platform.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.